Terms & Conditions

Accessing or using the website constitutes your agreement to these Terms & Conditions and to applicable laws. These Terms apply to all visitors and users of the website and resource hub.

The website provides general information about BIG O Flooring, its commercial and industrial flooring capabilities, services, resources, and ways to contact the company. It is intended as a digital resource hub, not as a proposal, bid, or offer to perform work.

Website content — including brochures, photographs, descriptions, specifications, examples, and other materials — is provided for general informational purposes only.

Such content should not be interpreted as a guaranteed specification, a professional engineering recommendation, or a binding project commitment. Project-specific requirements should always be confirmed through an authorized written proposal or agreement.

Submitting an inquiry, contact form, brochure request, or request for a quote does not create a contractor-client relationship, a construction contract, or any obligation for BIG O Flooring to perform work.

Any actual project scope, pricing, schedule, specifications, warranties, payment terms, and contractual obligations must be established separately through an authorized written proposal, agreement, or contract signed by BIG O Flooring.

Any preliminary pricing or information communicated before a written agreement may be subject to site conditions, project requirements, material selections, labor requirements, scheduling, availability, taxes, permits, or other relevant factors. Preliminary information is not a fixed price or final commitment.

The BIG O Flooring Digital Brochure is provided for informational purposes. Its content may be updated, revised, expanded, or discontinued without prior notice.

Brochure information does not supersede a signed project agreement or written project specifications.

Unless otherwise indicated, the BIG O Flooring name, logo, website design, written content, graphics, brochures, photography, videos, and other original materials are owned by or licensed to BIG O Flooring and may not be reproduced or commercially used without permission.

When using the website, you agree not to:

• Attempt to disrupt the website or its operation
• Introduce malicious code
• Attempt unauthorized access to the website or related systems
• Misuse forms or submission features
• Submit fraudulent or misleading information
• Copy or commercially exploit protected content without authorization

The website may use or link to third-party platforms or services, such as form processing, hosting, or our main company website. BIG O Flooring is not responsible for the independent content, availability, security, or policies of third-party websites.

BIG O Flooring does not guarantee uninterrupted or error-free website availability. We may modify, suspend, or update website features when necessary.

The website and its information are provided on an "as available" basis to the extent permitted by applicable law. Nothing in these Terms disclaims obligations that cannot legally be disclaimed.

To the extent permitted by applicable law, BIG O Flooring's liability arising from your use of the website and resource hub is limited. This limitation applies only to use of the website and resource hub.

Actual project liabilities and warranties are governed by the applicable signed project agreement, not by these Terms.

To the extent permitted by applicable law, you agree to indemnify BIG O Flooring for claims arising from your misuse of the website or your violation of these Terms. This provision is limited to website use and does not extend to any rights or obligations arising under a signed project agreement.

These website Terms are governed by the applicable laws of the State of California, without regard to conflict-of-law principles.

BIG O Flooring may update these Terms from time to time. Revisions will be reflected by the "Last Updated" date at the top of this page. Continued use of the website after an update constitutes acceptance of the revised Terms.

Questions about these Terms & Conditions can be directed to:

• Phone: (909) 728-9512
• Business mailing address: [BUSINESS MAILING ADDRESS]
• Legal contact email: [LEGAL CONTACT EMAIL]